OMNIKEY® Smart Card Readers Product Support Lifecycle

HID® is committed to assisting customers with their products throughout the product life cycle and as products are updated and enhanced. HID provides full support for all of its products from the date of market availability until the product has been withdrawn from the market. We apply the following support coverage to the different product life cycle phases:

General Availability

  • Product: Available for sale
  • Sustaining Engineering: Upgrades, Updates, Service Packs, and Hot Fixes created for new functionality and/or bug fixes
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Sales

  • Product: Product is No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, or Service Packs created. Hot Fixes are created only for critical security issues.
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Life

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, Service Packs, or Hot Fixes created for any issues.
  • Technical Support: Available on a commercially reasonable basis only.
  • Warranty/Repair: Repair, replacement, substitution, or commercial credit depending on availability.

The End of Life timeline varies based on product. Review the specific release policy and practice statements for each product segment.

Reader Hardware

OMNIKEY® Reader Hardware

Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
OMNIKEY 1021End of LifeSep 01, 2016 (some models only)Dec 31, 2016
(some models only, see table below)
 
OMNIKEY 3021General AvailabilitySep 01, 2016 (some models only)Dec 31, 2016
(some models only, see table below)
New OK3021
OMNIKEY 3111End of LifeNo longer available  
OMNIKEY 3121General AvailabilitySep 01, 2016 (some models only)Dec 31, 2016
(some models only, see table below)
New OK3121
OMNIKEY 3621End of Life  No longer available  
OMNIKEY 3821End of LifeNo longer available  
OMNIKEY 3921End of LifeNo longer available  
OMNIKEY 4040End of Life No longer available  
OMNIKEY 4121 CLEnd of LifeNo longer available  
OMNIKEY 4321End of LifeNo longer available  
OMNIKEY 5021 CLEnd of LifeLast Time Buy Nov 30, 2016Dec 31, 2016 
OMNIKEY 5022General Availability   
OMNIKEY 5023General Availability   
OMNIKEY 5025 CLGeneral Availability   
OMNIKEY 5027General Availability   
OMNIKEY 5121End of Life No longer available OK5022, OK5421
OMNIKEY 5125End of LifeLast Time Buy Nov 30, 2016Dec 31, 2016 
OMNIKEY 5321End of LifeSome models available until Feb 28, 2017Mar 31, 2017
(please see reference table below)
OK5022, OK5421
OMNIKEY 5325End of LifeSome models available until Feb 28, 2017Mar 31, 2017
(please see reference table below)
OK5025
OMNIKEY 5421End of LifeNov 30, 2017Dec 31, 2017 
OMNIKEY 5422General Availability   
OMNIKEY 5427CK Gen 2General Availability   
OMNIKEY 5427CK Gen 1End of LifeDec 31, 2019Dec 31, 2020OK 5427 Gen 2
OMNIKEY 6121General AvailabilitySep 01, 2016 (some models only)Dec 31, 2016
(some models only, see table below)
New OK6121
OMNIKEY 6221End of LifeNo longer available  
OMNIKEY 6321End of LifeLast Time Buy Nov 30, 2016Dec 31, 2016 
OMNIKEY 7121End of LifeNo longer available  
OMNIKEY 8751End of LifeSep 30, 2016Dec 31, 2016 

CardMan Reader Hardware

Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
CardMan 1010End of LifeOct 31, 2004Dec 31, 20043111
CardMan 2010End of LifeOct 31, 2004Dec 31, 20043111
CardMan 2011End of LifeOct 31, 2004Dec 31, 20043111
CardMan 3110End of LifeOct 31, 2004Dec 31, 20043111
CardMan 9011End of LifeOct 31, 2004Dec 31, 2004None
CardMan 2020End of LifeOct 31, 2004Dec 31, 20043121
CardMan 3610End of LifeOct 31, 2004Dec 31, 2004None
CardMan 3620End of LifeOct 31, 2004Dec 31, 20043621
CardMan 6020End of LifeOct 31, 2004Dec 31, 20046121
CardMan 7120End of LifeOct 31, 2004Dec 31, 20047121
CardMan 8630End of LifeOct 31, 2004Dec 31, 2004None
CardMan FinreadEnd of LifeOct 31, 2007Dec 31, 2007None

Part Number Reference Table

Product GroupOld Part NumberReplacement Part NumberReplacement Part Number is for Product of a different type
OMNIKEY 1021R10210003
R10210003-1
R10210011-1
R10210203-1
R10210211-1
R10210311-1
R10210311-1
R10210311-1
R10210311-1
R10210311-1
 
OMNIKEY 2061R20610000-1No replacement 
OMNIKEY 3021R30210001
R30210003
R30210003-1
R30210009-1
R30210015-1
R30210203-1
R30210209-1
R30210215-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
R30210315-1
 
OMNIKEY 3111R31110015-1
R31110013
R31110215-1
No replacement
No replacement
No replacement
 
OMNIKEY 3121R31210020-01
R31210049-1
R31210077-1
R31210027
R31210081-1
R31210089
R31210113
R31210121-1
R31210137-1
R31210139-1
R31210095
R31210095-1
R31210102
R31210103
R31210125
R31210237-1
R31210203
R31210220-01
R31210225
R31210237-1
R31210249-1
R31210277-1
R31210295-1
R31210320-01
R31210349-1
R31210320-01
R31210349-1
R31210320-01
R31210320-01 + A00000003
R31210320-01 + A00000002
R31210349-1
R31210320-01
R31210320-01
R31210320-01 + A00000002
R31210349-1 + A00000002
R31210320-01 + A00000003
R31210349-1 + A00000003
R31210320-01 + A00000003
R31210320-01
R31210349-1 + A00000003
R31210320-01
R31210320-01 + A00000003
R31210320-01
R31210349-1
R31210349-1
R31210349-1 + A00000002
 
OMNIKEY 3621R36210010-1No replacement 
OMNIKEY 3821R38210003
R38210009
R38210012-1
R38210016-1
No replacement
No replacement
No replacement
No replacement
 
OMNIKEY 3921R39210001-1
R39210009-1
R39210003-1
R39210201-1
R39210209-1
R39210005-1
R39210007-1
No replacement
No replacement
No replacement
No replacement
No replacement
No replacement
No replacement
 
OMNIKEY 4040R40400012
R40400019
R40400022-1
R40400023
R40400016
No replacement
No replacement
No replacement
No replacement
No replacement

yes
yes
yes
 
OMNIKEY 4121R41210001-1
R41210201-1
No Replacement
No Replacement
 
OMNIKEY 4321R43210001
R43210001-1
R43210001-2
R43210002-1
R43210001-2
R43210009-2
R43210011-1
R43210201-2
R43210202-1
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
No Replacement
 
OMNIKEY 5021R50210018-BL
R50210018-DB
R50210018-GN
R50210018-GR
R50210018-OR
R50210018-RD
R50210218-BL
R50210218-DB
R50210218-GN
R50210218-GR
R50210218-OR
R50210218-RD
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-GR
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-DB
R50220318-GR
R50220318-DB
R50220318-DB
 
OMNIKEY 5121R5120051-1No replacementyes
OMNIKEY 5127R51270002-1R54270001yes
OMNIKEY 5321R53210013
R53210013-1
R53210029-1
R53210033-1
R53210037-2
R53210037-3
R53210038-2
R53210038-3
R53210038-1
R53210039-1
R53210021
R53210229-1
R53210238-2
R53210238-3
R54270001
R54210001
No replacement
No replacement
R54210001
R54210001
No replacment
No replacement
R50220318-DB
R50220318-DB
No replacement
No replacement
No replacement
No replacement

 
 
 
yes 
yes
yes
yes
yes
yes
 
 
 
 
OMNIKEY 5325R53250008-1
R53250009-1
R50250001-GR
No replacement

yes
OMNIKEY 5421R54210001 & R54210010R54220301 
OMNIKEY 5427CK Gen 1R54270001-CON
R54270001-CON-Elite
R54270001-CON-Indala
R54270001-CON-Elite-Indala
R54270001
R54270001-Elite
R54270001-Indala
R54270001-Elite-Indala
R54270101
R54270101-Elite
R54270101-Indala
R54270101-Elite-Indala
R54270101
R54270101-Elite
R54270101-Indala
R54270101-Elite-Indala
 
OMNIKEY 6121R61210020-2
R61210026-1
R61210220-2
R61210221-2
R61210005
R61210009
R61210020-TAA
R61210021-2
R61210320-2
No replacement
R61210320-2
R61210320-2
R61210320-2
R61210320-2
R61210320-2
R61210320-2
 
OMNIKEY 6221R62210000No replacement 
OMNIKEY 6321R63210001-1
R63210003-1
R63210004-1
No replacement
No replacement
No replacement