HID® is committed to assisting customers with their products throughout the product lifecycle and as products are updated and enhanced. HID provides full support for all of its products from the date of market availability until the product has been withdrawn from the market. We apply the following support coverage to the different product lifecycle phases:
General Availability
- Product: Available for sale
- Sustaining Engineering: Upgrades, Updates, Service Packs, and Hot Fixes created for new functionality and/or bug fixes
- Technical Support: Full
- Warranty/Repair: Standard Terms
End of Sales
- Product: Product is No longer available for sale.
- Sustaining Engineering: No Upgrades, Updates, or Service Packs created. Hot Fixes are created only for critical security issues.
- Technical Support: Full
- Warranty/Repair: Standard Terms
End of Life
- Product: No longer available for sale.
- Sustaining Engineering: No Upgrades, Updates, Service Packs, or Hot Fixes created for any issues.
- Technical Support: Available on a commercially reasonable basis only.
- Warranty/Repair: Repair, replacement, substitution, or commercial credit depending on availability.
The End of Life timeline varies based on product. Review the specific release policy and practice statements for each product segment.
Reader Hardware
OMNIKEY® Reader Hardware
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| OMNIKEY 1021 | General Availability | Sep 01, 2016 (some models only) | Dec 31, 2016 (some models only, see table below) |
New OK1021 |
| OMNIKEY 3021 | General Availability | Sep 01, 2016 (some models only) | Dec 31, 2016 (some models only, see table below) |
New OK3021 |
| OMNIKEY 3111 | End of Life | No longer available | ||
| OMNIKEY 3121 | General Availability | Sep 01, 2016 (some models only) | Dec 31, 2016 (some models only, see table below) |
New OK3121 |
| OMNIKEY 3621 | End of Life | No longer available | ||
| OMNIKEY 3821 | End of Life | No longer available | ||
| OMNIKEY 3921 | End of Life | No longer available | ||
| OMNIKEY 4040 | End of Life | No longer available | ||
| OMNIKEY 4121 CL | End of Life | No longer available | ||
| OMNIKEY 4321 | End of Life | No longer available | ||
| OMNIKEY 5021 CL | End of Sales | Last Time Buy Nov 30, 2016 | Dec 31, 2016 | |
| OMNIKEY 5022 | General Availability | |||
| OMNIKEY 5025 CL | General Availability | |||
| OMNIKEY 5121 | End of Life | No longer available | OK5022, OK5421 | |
| OMNIKEY 5125 | End of Sales | Last Time Buy Nov 30, 2016 | Dec 31, 2016 | |
| OMNIKEY 5321 | End of Sales | Some models available until Feb 28, 2017 | Mar 31, 2017 (please see reference table below) |
OK5022, OK5421 |
| OMNIKEY 5325 | End of Sales | Some models available until Feb 28, 2017 | Mar 31, 2017 (please see reference table below) |
OK5025 |
| OMNIKEY 5421 | Until supply lasts | Nov 30, 2017 | Dec 31, 2017 | |
| OMNIKEY 5427 | General Availability | |||
| OMNIKEY 5427CK Gen 1 | End of Sales | Dec 31, 2019 | Dec 31, 2020 | OK 5427 Gen 2 |
| OMNIKEY 6121 | General Availability | Sep 01, 2016 (some models only) | Dec 31, 2016 (some models only, see table below) |
New OK6121 |
| OMNIKEY 6221 | End of Sales | No longer available | ||
| OMNIKEY 6321 | End of Sales (some models only) | Last Time Buy Nov 30, 2016 | Dec 31, 2016 | |
| OMNIKEY 7121 | End of Life | No longer available | ||
| OMNIKEY 8751 | End of Life | Sep 30, 2016 | Dec 31, 2016 |
CardMan Reader Hardware
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| CardMan 1010 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 3111 |
| CardMan 2010 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 3111 |
| CardMan 2011 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 3111 |
| CardMan 3110 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 3111 |
| CardMan 9011 | End of Life | Oct 31, 2004 | Dec 31, 2004 | None |
| CardMan 2020 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 3121 |
| CardMan 3610 | End of Life | Oct 31, 2004 | Dec 31, 2004 | None |
| CardMan 3620 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 3621 |
| CardMan 6020 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 6121 |
| CardMan 7120 | End of Life | Oct 31, 2004 | Dec 31, 2004 | 7121 |
| CardMan 8630 | End of Life | Oct 31, 2004 | Dec 31, 2004 | None |
| CardMan Finread | End of Life | Oct 31, 2007 | Dec 31, 2007 | None |
Part Number Reference Table
| Product Group | Old Part Number | Replacement Part Number | Replacement Part Number is for Product of a different type |
| OMNIKEY 1021 | R10210003 R10210003-1 R10210011-1 R10210203-1 R10210211-1 |
R10210311-1 R10210311-1 R10210311-1 R10210311-1 R10210311-1 |
|
| OMNIKEY 2061 | R20610000-1 | No replacement | |
| OMNIKEY 3021 | R30210001 R30210003 R30210003-1 R30210009-1 R30210015-1 R30210203-1 R30210209-1 R30210215-1 |
R30210315-1 R30210315-1 R30210315-1 R30210315-1 R30210315-1 R30210315-1 R30210315-1 R30210315-1 |
|
| OMNIKEY 3111 | R31110015-1 R31110013 R31110215-1 |
No replacement No replacement No replacement |
|
| OMNIKEY 3121 | R31210020-01 R31210049-1 R31210077-1 R31210027 R31210081-1 R31210089 R31210113 R31210121-1 R31210137-1 R31210139-1 R31210095 R31210095-1 R31210102 R31210103 R31210125 R31210237-1 R31210203 R31210220-01 R31210225 R31210237-1 R31210249-1 R31210277-1 R31210295-1 |
R31210320-01 R31210349-1 R31210320-01 R31210349-1 R31210320-01 R31210320-01 + A00000003 R31210320-01 + A00000002 R31210349-1 R31210320-01 R31210320-01 R31210320-01 + A00000002 R31210349-1 + A00000002 R31210320-01 + A00000003 R31210349-1 + A00000003 R31210320-01 + A00000003 R31210320-01 R31210349-1 + A00000003 R31210320-01 R31210320-01 + A00000003 R31210320-01 R31210349-1 R31210349-1 R31210349-1 + A00000002 |
|
| OMNIKEY 3621 | R36210010-1 | No replacement | |
| OMNIKEY 3821 | R38210003 R38210009 R38210012-1 R38210016-1 |
No replacement No replacement No replacement No replacement |
|
| OMNIKEY 3921 | R39210001-1 R39210009-1 R39210003-1 R39210201-1 R39210209-1 R39210005-1 R39210007-1 |
No replacement No replacement No replacement No replacement No replacement No replacement No replacement |
|
| OMNIKEY 4040 | R40400012 R40400019 R40400022-1 R40400023 R40400016 |
No replacement No replacement No replacement No replacement No replacement |
yes yes yes |
| OMNIKEY 4121 | R41210001-1 R41210201-1 |
No Replacement No Replacement |
|
| OMNIKEY 4321 | R43210001 R43210001-1 R43210001-2 R43210002-1 R43210001-2 R43210009-2 R43210011-1 R43210201-2 R43210202-1 |
No Replacement No Replacement No Replacement No Replacement No Replacement No Replacement No Replacement No Replacement No Replacement |
|
| OMNIKEY 5021 | R50210018-BL R50210018-DB R50210018-GN R50210018-GR R50210018-OR R50210018-RD R50210218-BL R50210218-DB R50210218-GN R50210218-GR R50210218-OR R50210218-RD |
R50220318-DB R50220318-DB R50220318-DB R50220318-GR R50220318-DB R50220318-DB R50220318-DB R50220318-DB R50220318-DB R50220318-GR R50220318-DB R50220318-DB |
|
| OMNIKEY 5121 | R5120051-1 | No replacement | yes |
| OMNIKEY 5127 | R51270002-1 | R54270001 | yes |
| OMNIKEY 5321 | R53210013 R53210013-1 R53210029-1 R53210033-1 R53210037-2 R53210037-3 R53210038-2 R53210038-3 R53210038-1 R53210039-1 R53210021 R53210229-1 R53210238-2 R53210238-3 |
R54270001 R54210001 No replacement No replacement R54210001 R54210001 No replacment No replacement R50220318-DB R50220318-DB No replacement No replacement No replacement No replacement |
yes yes yes yes yes yes |
| OMNIKEY 5325 | R53250008-1 R53250009-1 |
R50250001-GR No replacement |
yes |
| OMNIKEY 5421 | R54210001 & R54210010 | R54220301 | |
| OMNIKEY 5427CK Gen 1 | R54270001-CON R54270001-CON-Elite R54270001-CON-Indala R54270001-CON-Elite-Indala R54270001 R54270001-Elite R54270001-Indala R54270001-Elite-Indala |
R54270101 R54270101-Elite R54270101-Indala R54270101-Elite-Indala R54270101 R54270101-Elite R54270101-Indala R54270101-Elite-Indala |
|
| OMNIKEY 6121 | R61210020-2 R61210026-1 R61210220-2 R61210221-2 R61210005 R61210009 R61210020-TAA R61210021-2 |
R61210320-2 No replacement R61210320-2 R61210320-2 R61210320-2 R61210320-2 R61210320-2 R61210320-2 |
|
| OMNIKEY 6221 | R62210000 | No replacement | |
| OMNIKEY 6321 | R63210001-1 R63210003-1 R63210004-1 |
No replacement No replacement No replacement |