Technical Support Customer Portal
Log in to the Technical Support portal to chat with an agent and create, view and update cases
Knowledge Base
Search the Knowledge Base for answers to common questions
Technical Support US Gov Customer Portal
US Government customers can log into the Technical Support US Gov Community to view, create and update cases for ActivID® products
Product Support Life Cycle
End of life status for HID Products
HID Academy
Visit our YouTube channel for helpful videos
Submit a Case
Support Terms and Conditions
Read HID Global's support terms and conditions
Call Technical Support
List of phone numbers for each product line
Document Library
Download documents such as how to order guides, datasheets and manuals