Need Support?

Search the Knowledge Base for answers to common questions

Meet the people behind HID Global technical support

Submit a technical support case online

Read HID Global's support terms and conditions

Technical support information for new customers

Download documents such as how to order guides, datasheets and manuals

Customer guide to technical support and maintenance

Log in to the Technical Support portal to chat with an agent and create, view and update cases.

US Government customers can log into the Technical Support US Gov Community to view, create and update cases for ActivID® products.

Search under brand, product and OS to find the drivers and downloads you need.

End of life status for HID Products

Contact Customer Service to get all of your order-related questions answered or look up the status of an order.