Knowledge Base
Search the Knowledge Base for answers to common questions
Meet Technical Support
Meet the people behind HID Global technical support
Submit a Case
Support Terms and Conditions
Read HID Global's support terms and conditions
New Customers
Technical support information for new customers
Document Library
Download documents such as how to order guides, datasheets and manuals
Technical Support Handbook
Customer guide to technical support and maintenance
Technical Support Customer Portal
Log in to the Technical Support Customer Portal to view, create and update cases
Product Support Life Cycle
End of life status for HID Products
Customer Service
Contact Customer Service to get all of your order-related questions answered or look up the status of an order.