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Technical Support Customer Portal
Log in to the Technical Support portal to chat with an agent and create, view and update cases
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Technical Support US Gov Customer Portal
US Government customers can log into the Technical Support US Gov Community to view, create and update cases for ActivID® products
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Submit a Case
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Call Technical Support
List of phone numbers for each product line
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Knowledge Base
Search the Knowledge Base for answers to common questions
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Product Support Life Cycle
End of life status for HID Products
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HID Academy
Visit our YouTube channel for helpful videos
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Support Terms and Conditions
Read HID Global's support terms and conditions
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Document Library
Download documents such as how to order guides, datasheets and manuals