Through Integrators: Our certified integrators can help you select and implement the right solutions for your needs.
Through Partners: Our authorized partners provide expert advice and support for purchasing HID products. Locate a partner near you here.
Place an Order
Authorized purchasers can submit a Purchase Order directly to HID using the designated email address listed below for the relevant product category. These email addresses are intended solely for PO submission.
For guidance on placing direct orders, please refer to our product-specific How to Order Guides which outline the required information and steps.
For all other inquiries related to orders or purchasing assistance, please contact the appropriate Customer Service team.
Asia Pacific
| Product Category | Region | Email Address |
| Physical Access Control / Desktop RFID (OMNIKEY) & Embedded RFID | China | china-orders@hidglobal.com |
| India | india-orders@hidglobal.com | |
| Rest of APAC | apac-orders@hidglobal.com | |
| FARGO | China | china-orders@hidglobal.com |
| India | india-orders@hidglobal.com | |
| Rest of APAC | apac-orders@hidglobal.com | |
| Financial Instant Issuance | All APAC | trism.customerservice@hidglobal.com |
| Identity & Access Management | All APAC | emea-orders@hidglobal.com |
| Biometric | All APAC | bio.ordermanagement@hidglobal.com |
Europe, Middle East & Africa
| Product Category | Email Address |
| Physical Access Control / Desktop RFID (OMNIKEY) & Embedded RFID / Identity & Access Management | emea-orders@hidglobal.com |
| FARGO | emea-orders@hidglobal.com |
| Financial Instant Issuance | trism.customerservice@hidglobal.com |
| Biometric | bio.ordermanagement@hidglobal.com |
Latin America
| Product Category | Region | Email Address |
| Physical Access Control | Brasil | pedidoshid@hidglobal.com |
| Rest of LAM | LAMcustomerservice@hidglobal.com | |
| FARGO | Brasil | pedidoshid@hidglobal.com |
| Rest of LAM | LAMcustomerservice@hidglobal.com | |
| Financial Instant Issuance | All LAM | trism.customerservice@hidglobal.com |
| Desktop RFID (OMNIKEY) & Embedded RFID | All LAM | nam.orders@hidglobal.com |
| Identity & Access Management | All LAM | emea-orders@hidglobal.com |
| Biometric | All LAM | bio.ordermanagement@hidglobal.com |
North America
| Product Category | Email Address |
| Physical Access Control / Desktop RFID (OMNIKEY) & Embedded RFID | nam.orders@hidglobal.com |
| FARGO | nam.orders@hidglobal.com |
| Financial Instant Issuance | trism.customerservice@hidglobal.com |
| Identity & Access Management | ordersamer@hidglobal.com |
| Biometric | bio.ordermanagement@hidglobal.com |