Frequently Asked Questions
1. How do I find out what frequency band my tag/reader supports?
Check the product datasheet or label for frequency specifications. HID RFID solutions typically operate in LF (125 kHz), HF (13.56 MHz) or UHF (860–960 MHz) bands.
2. What read ranges and antenna alignments are typical?
Read range depends on tag type, reader power and antenna alignment. LF/HF tags typically offer short-range reads (up to 10 cm), while UHF systems can reach several meters.
3. How do I troubleshoot tag reads or interference?
Ensure tags are properly oriented, not damaged and not placed near metal or liquid surfaces. Minimize RF interference and verify reader power and configuration.
4. How do I update module firmware?
Firmware updates are available on drivers and downloads. Use the HID-provided update utility or follow CLI instructions as outlined in the product guide.
5. How do I query diagnostics?
Many readers and modules include built-in diagnostic tools. Use the device’s software interface or SDK to view metrics like signal strength, tag count or error logs.
6. How do I manage power/energy savings?
Use configurable sleep/wake cycles or low-power modes where available. HID modules often support energy-saving settings via API or management software.
7. What are the recommended environments (industrial, garments, etc.) for my tag/reader?
RFID tags and readers are available in ruggedized, washable or chemical-resistant variants depending on your application. Always choose tags rated for the environmental conditions you expect (e.g., high heat, repeated washing and industrial settings).