HID Global is committed to assisting customers with their products throughout the product life cycle and as products are updated and enhanced. HID Global provides General Availability for all its products from the date of market availability until the product has been withdrawn from the market. We apply the following support coverage to the different product life cycle phases:
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General Availability
- Product: Available for sale
- Sustaining Engineering: Upgrades, Updates, Service Packs, and Hot Fixes created for new functionality and/or bug fixes
- Technical Support: Full
- Warranty/Repair: Standard Terms
End of Sales
- Product: No longer available for sale.
- Sustaining Engineering: No Upgrades, Updates, or Service Packs created. Hot Fixes are created only for critical security issues.
- Technical Support: Full
- Warranty/Repair: Standard Terms
End of Life
- Product: No longer available for sale.
- Sustaining Engineering: No Upgrades, Updates, Service Packs, or Hot Fixes created for any issues.
- Technical Support: Available on a commercially reasonable basis only.
- Warranty/Repair: Repair, replacement, substitution, or commercial credit depending on availability.
Notes:
- All future dates are subject to change.
- This list is not exhaustive. Inquire with your account manager or Customer Service if you have a question about a product not listed here.
- For iCLASS, iCLASS SE, and Prox, the Revision letter is in the part number, e.g. 6100 C KT0000 = Rev C. 900NTNN E K00000 = Rev E, etc. One exception is that a part number for a reader from the iCLASS SE and multiCLASS SE range that has the part number 9XXXXXXAXXXXXX is Rev D. If you aren't able to find your Revision letter, please contact Customer Service.
Controller Hardware and Firmware
HID Aero
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| HID Aero X1100 | General Availability |
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| HID Aero X100 | General Availability | |||
| HID Aero X200 | General Availability | |||
| HID Aero X300 | General Availability |
VertX Controller Hardware
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| VertX EVO V1000 | End of Sales | Dec 31, 2021 | Dec 31, 2023 | HID Aero X1100 |
| VertX EVO V2000 | End of Sales | Dec 31, 2021 | Dec 31, 2023 | HID Aero X1100 |
| VertX V100 | End of Sales | Dec 31, 2021 | Dec 31, 2023 | HID Aero X100 |
| VertX V200 | End of Sales | Dec 31, 2021 | Dec 31, 2023 | HID Aero X200 |
| VertX V300 | End of Sales | Dec 31, 2021 | Dec 31, 2023 | HID Aero X300 |
| VertX V100 Mylar-Only | End of Life | Feb 2, 2016 | May 2, 2016 | VertX V100 |
| VertX V200 Mylar-Only | End of Life | Feb 2, 2016 | May 2, 2016 | VertX V200 |
| VertX V300 Mylar-Only | End of Life | Feb 2, 2016 | May 2, 2016 | VertX V300 |
| VertX V1000 | End of Life | Jun 7, 2013 | Jun 7, 2016 | VertX EVO V1000 |
| VertX V2000 | End of Life | Jun 7, 2013 | Jun 7, 2016 | VertX EVO V2000 |
EDGE Controller Hardware
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| EDGE EVO EH400-K | General Availability | |||
| EDGE EVO EHR40-L | End of Life | Sep 1, 2022 | Dec 31, 2023 | EDGE EVO EH400-K |
| EDGE EVO EHRP40-K | End of Life | Sep 1, 2022 | Dec 31, 2023 | EDGE EVO EH400-K |
| EDGE EVO EHR40-K | End of Life | Sep 1, 2022 | Dec 31, 2023 | EDGE EVO EH400-K |
| EDGE EVO EDWM-M | End of Life | Sep 1, 2022 | Dec 31, 2023 | None |
| EDGE EVO EDM-M | End of Life | Sep 1, 2022 | Dec 31, 2023 | None |
| EDGE EVO EIM-M | End of Life | Sep 1, 2022 | Dec 31, 2023 | None |
| EDGE EVO ELM | End of Life | Sep 1, 2022 | Dec 31, 2023 | None |
| EDGE EVO EVM | End of Life | Aug 15, 2015 | Mar 15, 2016 | |
| EDGE EVO EHR40 Hi-O Only | End of Life | Aug 15, 2015 | Mar 15, 2016 | EDGE EVO EHR40-K |
| EDGE EVO EHRP40 Hi-O Only | End of Life | Aug 15, 2015 | Mar 15, 2016 | EDGE EVO EHRP40-K |
| EDGE EVO EH400 Hi-O Only | End of Life | Aug 15, 2015 | Mar 15, 2016 | EDGE EVO EH400-K |
| EDGE EVO EVM Hi-O Only | End of Life | Aug 15, 2015 | Mar 15, 2016 | None |
| EDGE E400 | End of Life | Jun 7, 2013 | Jun 7, 2016 | EDGE EVO EH400-K |
| EDGE ER40 | End of Life | Jun 7, 2013 | Jun 7, 2016 | EDGE EVO EHR40-K |
| EDGE ERP40 | End of Life | Jun 7, 2013 | Jun 7, 2016 | EDGE EVO EHRP40-K |
| EDGE ERW400 | End of Life | Jun 7, 2013 | Jun 7, 2016 | None |
OPIN Firmware for VertX & EDGE
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| 2.2.7 SP5 | End of Life | Jun 7, 2013 | Jun 7, 2016 |
VertX EVO and EDGE EVO |
| 2.2.7 SP4 | End of Life | Sep 5, 2013 | Sep 5, 2013 | 2.2.7 SP5 |
| 2.2.7 SP3.1 | End of Life | Mar 15, 2013 | Jun 17, 2013 | 2.2.7 SP4 |
| 2.2.7 SP2.1 | End of Life | Jan 15, 2012 | May 12, 2012 | 2.2.7 SP3.1 |
| 2.2.7 SP1 | End of Life | Oct 15, 2011 | Nov 15, 2011 | 2.2.7 SP2.1 |
OPIN Firmware for VertX EVO & EDGE EVO
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| 3.8.0 | End of Sales | Dec 31, 2021 | Dec 31, 2023 |
HID Aero |
| 3.7.0 | End of Life |
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| 3.6.3 | End of Life | Apr 9, 2018 | Apr 9, 2018 | 3.7.0 |
| 3.6.1 | End of Life | Oct 2, 2017 | Oct 2, 2017 | 3.6.3 |
| 3.5.2 | End of Life | Jun 1, 2017 | Jun 1, 2017 | 3.6.1 |
| 3.5.1 | End of Life | Apr 15, 2016 | May 16, 2016 | 3.5.2 |
| 3.3.1 | End of Life | Apr 1, 2015 | Sep 15, 2015 | 3.5.1 |
| 3.3.0 (EDGE EVO) | End of Life | Mar 8, 2014 | Jun 2, 2014 | 3.3.1 |
| 2.3.1 SP3.0.1 (VertX EVO) | End of Life | Feb 20, 2014 | Jun 2, 2014 | 3.3.1 |
| 2.3.1 SP2 | End of Life | Sep 5, 2013 | Nov 25, 2013 | 2.3.1 SP3.0.1 / 3.3.0 |
| 2.3.1 SP1 | End of Life | Mar 15, 2013 | Jun 17, 2013 | 2.3.1 SP2 |
| 2.3.1 R1 | End of Life | Jun 7, 2012 | Jun 7, 2012 | 2.3.1 SP1 |
| 2.3.1 DTK1 | End of Life | Nov 1, 2011 | Nov 1, 2011 | 2.3.1 R1 |
EDGE Solo Controller Hardware and Application
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| EDGE EVO ESH400-K | General Availability | Sep 1, 2021 | Dec 31, 2022 | EDGE EVO EH400-K |
| EDGE EVO ESHR40 | General Availability | Sep 1, 2021 | Dec 31, 2022 | EDGE EVO EH400-K |
| EDGE EVO ESHRP40 | General Availability | Sep 1, 2021 | Dec 31, 2022 | EDGE EVO EH400-K |
| EDGE ES400 | End of Life | Aug 24, 2014 | Nov 24, 2014 | EDGE EVO Solo ESH400-K |
| EDGE ESR40 | End of Life | Aug 24, 2014 | Nov 24, 2014 | EDGE EVO Solo ESHR40-K |
| EDGE ESRP40 | End of Life | Aug 24, 2014 | Nov 24, 2014 | EDGE EVO Solo ESHRP40-K |
For Life Cycle support for compatible EDGE EVO modules see EDGE Controller Hardware
Controller Accessories
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| EDGE EVO Reverse Mt | General Availability | |||
| EDGE EVO Spacers | General Availability | |||
| EDGE E400 Backplate | End of Life | Jun 7, 2013 | Jun 7, 2014 | None |
| EDGE E(W)R40(0) Backplate | End of Life | Jun 7, 2013 | Jun 7, 2014 | None |
| EDGE Connectors | General Availability | |||
| VertX Connectors | General Availability | |||
| EDGE EVO Reverse Mt Hi-O Only | End of Life | Aug 15, 2015 | Mar 15, 2016 | None |
| EDGE EVO Spacers Hi-O Only | End of Life | Aug 15, 2015 | Mar 15, 2016 | None |
Software Libraries & Tools
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| libOPIN v3.0.0.1 for Windows | General Availability | |||
| Encryption DLL for Windows (SFW-00163) | General Availability | |||
| Open Encryption DLL for Windows (SFW-00164) | General Availability | |||
| Encryption DLL for Linux (SFW-00128) | General Availability | |||
| Open Encryption DLL for Linux (SFW-00127) | General Availability | |||
| Build Dump Cards for Windows (X6080-503-227) | General Availability | |||
| Build Dump Cards for Linux (SFW-00167) | General Availability | |||
| Card Format Utility v2.0.0.2 | General Availability | |||
| Discovery and Update Tool (SFW-00389) | General Availability | |||
| VertXDLL for Windows (6080-929) | End of Life | Feb 2, 2016 | Feb 2, 2016 | libOPIN |
| Windows .NET DLL Sample Application (SFW-00165) | End of Life | Feb 2, 2016 | Feb 2, 2016 | libOPIN |
Electric Locks
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| Gabinete E-Lock 202 | End of Sales | Sep 15, 2016 | Jan 17, 2017 | None |
AC Series
| Version/Model | Life Cycle Status | Last Time Buy Date | EOL Date | Migration Path |
| ACW2-XN | End of Sales | Oct 30, 2020 | Nov 30, 2021 | Refer to End of Life Letter |
| AW2 | End of Sales | Oct 30, 2020 | Nov 30, 2021 | Refer to End of Life Letter |
| AC | End of Sales | Oct 30, 2020 | Nov 30, 2021 | Refer to End of Life Letter |
| A-X1 | End of Sales | Oct 30, 2020 | Nov 30, 2021 | Refer to End of Life Letter |