HID Global is committed to assisting customers with their products throughout the product life cycle and as products are updated and enhanced. HID Global provides General Availability for all its products from the date of market availability until the product has been withdrawn from the market. We apply the following support coverage to the different product life cycle phases:

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Product AvailabilitySustaining EngineeringTechnical SupportWarranty/Repair Services(Hardware)General AvailabilityEnd of SalesFull Sustaining Engineering SupportEnd of SalesLimited Sustaining Engineering SupportEnd of LifeLast Time Buy DateEnd of Life Date Phase

 

General Availability

  • Product: Available for sale
  • Sustaining Engineering: Upgrades, Updates, Service Packs, and Hot Fixes created for new functionality and/or bug fixes
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Sales

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, or Service Packs created. Hot Fixes are created only for critical security issues.
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Life

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, Service Packs, or Hot Fixes created for any issues.
  • Technical Support: Available on a commercially reasonable basis only.
  • Warranty/Repair: Repair, replacement, substitution, or commercial credit depending on availability.

Notes:

  • All future dates are subject to change.
  • This list is not exhaustive. Inquire with your account manager or Customer Service if you have a question about a product not listed here.
  • For iCLASS, iCLASS SE, and Prox, the Revision letter is in the part number, e.g. 6100 C KT0000 = Rev C. 900NTNN E K00000 = Rev E, etc. One exception is that a part number for a reader from the iCLASS SE and multiCLASS SE range that has the part number 9XXXXXXAXXXXXX is Rev D. If you aren't able to find your Revision letter, please contact Customer Service.

Controller Hardware and Firmware

 

HID Aero

Version/Model           Life Cycle Status Last Time Buy Date EOL Date Migration Path
HID Aero X1100 General Availability    

 

HID Aero X100 General Availability      
HID Aero X200 General Availability      
HID Aero X300 General Availability      

 

VertX Controller Hardware

Version/Model           Life Cycle Status Last Time Buy Date EOL Date Migration Path
VertX EVO V1000 End of Sales Dec 31, 2021 Dec 31, 2023 HID Aero X1100
VertX EVO V2000 End of Sales Dec 31, 2021 Dec 31, 2023 HID Aero X1100
VertX V100 End of Sales Dec 31, 2021 Dec 31, 2023 HID Aero X100
VertX V200 End of Sales Dec 31, 2021 Dec 31, 2023 HID Aero X200
VertX V300 End of Sales Dec 31, 2021 Dec 31, 2023 HID Aero X300
VertX V100 Mylar-Only End of Life Feb 2, 2016 May 2, 2016 VertX V100
VertX V200 Mylar-Only End of Life Feb 2, 2016 May 2, 2016 VertX V200
VertX V300 Mylar-Only End of Life Feb 2, 2016 May 2, 2016 VertX V300
VertX V1000 End of Life Jun 7, 2013 Jun 7, 2016 VertX EVO V1000
VertX V2000 End of Life Jun 7, 2013 Jun 7, 2016 VertX EVO V2000

 

EDGE Controller Hardware

Version/Model           Life Cycle Status Last Time Buy Date EOL Date Migration Path
EDGE EVO EH400-K General Availability      
EDGE EVO EHR40 General Availability      
EDGE EVO EHRP40 General Availability      
EDGE EVO EH400 General Availability      
EDGE EVO EDWM-M General Availability      
EDGE EVO EDM-M General Availability      
EDGE EVO EIM-M General Availability      
EDGE EVO ELM General Availability      
EDGE EVO EVM End of Life Aug 15, 2015 Mar 15, 2016  
EDGE EVO EHR40 Hi-O Only End of Life Aug 15, 2015 Mar 15, 2016 EDGE EVO EHR40-K
EDGE EVO EHRP40 Hi-O Only End of Life Aug 15, 2015 Mar 15, 2016 EDGE EVO EHRP40-K
EDGE EVO EH400 Hi-O Only End of Life Aug 15, 2015 Mar 15, 2016 EDGE EVO EH400-K
EDGE EVO EVM Hi-O Only End of Life Aug 15, 2015 Mar 15, 2016 None
EDGE E400 End of Life Jun 7, 2013 Jun 7, 2016 EDGE EVO EH400-K
EDGE ER40 End of Life Jun 7, 2013 Jun 7, 2016 EDGE EVO EHR40-K
EDGE ERP40 End of Life Jun 7, 2013 Jun 7, 2016 EDGE EVO EHRP40-K
EDGE ERW400 End of Life Jun 7, 2013 Jun 7, 2016 None

 

OPIN Firmware for VertX & EDGE

Version/Model           Life Cycle Status Last Time Buy Date EOL Date Migration Path
2.2.7 SP5 End of Life Jun 7, 2013 Jun 7, 2016

VertX EVO and EDGE EVO

2.2.7 SP4 End of Life Sep 5, 2013 Sep 5, 2013 2.2.7 SP5
2.2.7 SP3.1 End of Life Mar 15, 2013 Jun 17, 2013 2.2.7 SP4
2.2.7 SP2.1 End of Life Jan 15, 2012 May 12, 2012 2.2.7 SP3.1
2.2.7 SP1 End of Life Oct 15, 2011 Nov 15, 2011 2.2.7 SP2.1

 

OPIN Firmware for VertX EVO & EDGE EVO

Version/Model           Life Cycle Status Last Time Buy Date EOL Date Migration Path
3.8.0 End of Sales Dec 31, 2021 Dec 31, 2023

HID Aero

3.7.0 End of Life    

 

3.6.3 End of Life Apr 9, 2018 Apr 9, 2018 3.7.0
3.6.1 End of Life Oct 2, 2017 Oct 2, 2017 3.6.3
3.5.2 End of Life Jun 1, 2017 Jun 1, 2017 3.6.1
3.5.1 End of Life Apr 15, 2016 May 16, 2016 3.5.2
3.3.1 End of Life Apr 1, 2015 Sep 15, 2015 3.5.1
3.3.0 (EDGE EVO) End of Life Mar 8, 2014 Jun 2, 2014 3.3.1
2.3.1 SP3.0.1 (VertX EVO) End of Life Feb 20, 2014 Jun 2, 2014 3.3.1
2.3.1 SP2 End of Life Sep 5, 2013 Nov 25, 2013 2.3.1 SP3.0.1 / 3.3.0
2.3.1 SP1 End of Life Mar 15, 2013 Jun 17, 2013 2.3.1 SP2
2.3.1 R1 End of Life Jun 7, 2012 Jun 7, 2012 2.3.1 SP1
2.3.1 DTK1 End of Life Nov 1, 2011 Nov 1, 2011 2.3.1 R1

 

EDGE Solo Controller Hardware and Application

Version/Model           Life Cycle Status Last Time Buy Date EOL Date Migration Path
EDGE EVO ESH400-K General Availability      
EDGE EVO ESHR40 General Availability      
EDGE EVO ESHRP40 General Availability      
EDGE ES400 End of Life Aug 24, 2014 Nov 24, 2014 EDGE EVO Solo ESH400-K
EDGE ESR40 End of Life Aug 24, 2014 Nov 24, 2014 EDGE EVO Solo ESHR40-K
EDGE ESRP40 End of Life Aug 24, 2014 Nov 24, 2014 EDGE EVO Solo ESHRP40-K

For Life Cycle support for compatible EDGE EVO modules see EDGE Controller Hardware

 

Controller Accessories

Version/Model             Life Cycle Status Last Time Buy Date EOL Date Migration Path
EDGE EVO Reverse Mt General Availability      
EDGE EVO Spacers General Availability      
EDGE E400 Backplate End of Life Jun 7, 2013 Jun 7, 2014 None
EDGE E(W)R40(0) Backplate End of Life Jun 7, 2013 Jun 7, 2014 None
EDGE Connectors General Availability      
VertX Connectors General Availability      
EDGE EVO Reverse Mt Hi-O Only End of Life Aug 15, 2015 Mar 15, 2016 None
EDGE EVO Spacers Hi-O Only End of Life Aug 15, 2015 Mar 15, 2016 None

 

Software Libraries & Tools

Version/Model             Life Cycle Status Last Time Buy Date EOL Date Migration Path
libOPIN v3.0.0.1 for Windows General Availability      
Encryption DLL for Windows (SFW-00163) General Availability      
Open Encryption DLL for Windows (SFW-00164) General Availability      
Encryption DLL for Linux (SFW-00128) General Availability      
Open Encryption DLL for Linux (SFW-00127) General Availability      
Build Dump Cards for Windows (X6080-503-227) General Availability      
Build Dump Cards for Linux (SFW-00167) General Availability      
Card Format Utility v2.0.0.2 General Availability      
Discovery and Update Tool (SFW-00389) General Availability      
VertXDLL for Windows (6080-929) End of Life Feb 2, 2016 Feb 2, 2016 libOPIN
Windows .NET DLL Sample Application (SFW-00165) End of Life Feb 2, 2016 Feb 2, 2016 libOPIN

 

Electric Locks

Version/Model             Life Cycle Status Last Time Buy Date EOL Date Migration Path
Gabinete E-Lock 202 End of Sales Sep, 15, 2016 Jan 17, 2017 None

 

AC Series

Version/Model             Life Cycle Status Last Time Buy Date EOL Date Migration Path
ACW2-XN End of Sales Oct 30, 2020 Nov 30, 2021 Refer to End of Life Leter
AW2 End of Sales Oct 30, 2020 Nov 30, 2021 Refer to End of Life Leter
AC End of Sales Oct 30, 2020 Nov 30, 2021 Refer to End of Life Leter
A-X1 End of Sales Oct 30, 2020 Nov 30, 2021 Refer to End of Life Leter