Support

Readers and Encoders Product Support Lifecycle

HID® is committed to assisting customers with their Readers and Encoders throughout the product lifecycle and as products are updated and enhanced. HID provides full support for all its products from the date of market availability until the product has been withdrawn from the market. At HID we apply the following support coverage to the different product lifecycle phases:

General Availability

  • Product: Available for sale
  • Sustaining Engineering: Upgrades, Updates, Service Packs, and Hot Fixes created for new functionality and/or bug fixes
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Sales

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, or Service Packs created. Hot Fixes are created only for critical security issues.
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Life

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, Service Packs, or Hot Fixes created for any issues.
  • Technical Support: Available on a commercially reasonable basis only.
  • Warranty/Repair: Repair, replacement, substitution, or commercial credit depending on availability.

Notes:

  • All future dates are subject to change.
  • This list is not exhaustive. Inquire with your account manager or Customer Service if you have a question about a product not listed here.
  • For iCLASS, iCLASS SE, and Prox, the Revision letter is in the part number, e.g. 6100 C KT0000 = Rev C. 900NTNN E K00000 = Rev E, etc. One exception is that a part number for a reader from the iCLASS SE and multiCLASS SE range that has the part number 9XXXXXXAXXXXXX is Rev D. If you aren't able to find your Revision letter, please contact Customer Service.


HID Signo Readers & Accessories

Readers

  Version/ModelLife Cycle
Status
Last Time Buy
Date
EOL
Date
Migration
Path
HID Signo Reader 20General Availability   
HID Signo Reader 20KGeneral Availability   
HID Signo Reader 40General Availability   
HID Signo Reader 40KGeneral Availability   
HID Signo Biometric Reader 25BGeneral Availability   
HID Signo PIV Reader 20General Availability   
HID Signo PIV Reader 20KGeneral Availability   
HID Signo PIV Reader 40General Availability   
HID Signo PIV Reader 40KGeneral Availability   

Accessories

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
HID Signo Reader Mounting Plates (Black and Silver)General Availability   
HID Signo Reader Spacers (Black and Silver) General Availability   

 

iCLASS SE / multiCLASS SE Readers & Accessories

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL 
Date
Migration 
Path
iCLASS SE Express ReadersGeneral Availability   
R90 Long Range Black (940)General Availability   
U90 UHF Black (RDRSEU90*)General Availability   
RKLB40/928N 3-Factor Biometric  Authentication ReaderGeneral Availability   
Décor Rev E (R95)General Availability   
R10/RP10 Rev E (900) (exception; "W" option is General Availability)Original End of Sales 

End of Sales Extension
Sep 30, 2023Sep 30, 2024HID Signo Reader 20
R15/RP15 Rev E (910) (exception; "W" option is General Availability)HID Signo Reader 20
R40/RP40 Rev E (920) (exception; "W" option is General Availability)HID Signo Reader 40
RK40/RPK40 Rev E (921) (exception; "W" option is General Availability)End of Sales ExtensionMar 31, 2024Sept 30, 2024HID Signo Reader 40K or HID Signo Reader 20K
iCLASS SE RB25F Biometric ReaderEnd of SalesApr 29, 
2021
Apr 30, 
2022
HID Signo 25B
All Models Rev E OSDP Autonomous LED/Beeper FunctionEnd of LifeNov 2, 
2016
Dec 2, 
2016
HID Signo models; Host controlled LED/Beeper
R30/RP30 Rev E (930) BlackEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo models or iCLASS SE Décor-series
R10/RP10 Rev E (900) GrayEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 20
R15/RP15 Rev E (910) GrayEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 20
R30/RP30 Rev E (930) GrayEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 40 or iCLASS SE Décor-series (White)
R40/RP40 Rev E (920) GrayEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 40
RK40/RPK40 Rev E (921) GrayEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 20; standard pigtail
RP10 Indala-Only Black Long PigtailEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 20; standard pigtail
RP15 Indala-Only Black Long PigtailEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 40; standard pigtail
RP30 Indala-Only Black Long PigtailEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 40; standard pigtail
RP40 Indala-Only Black Long PigtailEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo Reader 40K or HID Signo Reader 20K; standard pigtail
RPK40 Indala-Only Black Long PigtailEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo models; standard pigtail
All RP Indala Prox Gray-Only Long Pigtail ModelsEnd of LifeNov 15, 
2015
Dec 15, 
2015
HID Signo models; standard pigtail
All RP HID Prox Black & Gray Long Pigtail ModelsEnd of LifeMay 31, 
2013
Mar 1, 
2014
HID Signo models

Accessories

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
iCLASS SE Mounting Plates - with mobile reflective shield (MME*) (Black)General Availability   
iCLASS SE Spacer Kits - mobile (6132A*-M) (Black)General Availability   
iCLASS SE Spacer Kits - magnetic stripe (6132A*) (Black)General Availability   
BLE/OSDP Upgrade Kits (BLEOSDP*)General Availability   
iCLASS SE OSDP DTKGeneral Availability   
iCLASS SE Décor Cover Plates (Black and White)General Availability   
Rev E OSDP Communication Module 2General Availability   
iCLASS SE replacement mounting plates - non-mobile (Black and Gray)End of SalesMar 31,
2022
Mar 31,
2023
None
iCLASS SE spacer kits - non-mobile (6132A*) (Black and Gray)End of SalesMar 31,
2022
Mar 31,
2023
None
IP65 Reader Gasket Accessory (IPGSKT-)End of SalesMar 31,
2022
Mar 31,
2023
None
Rev E OSDP Comm Module 1End of LifeFeb 1,
2015
Feb 1,
2015
BLE/OSDP Upgrade Kit, or Rev E OSDP Comm Module 2
RK40/RPK40 Gasket Accessory (56-0009-01)End of LifeFeb 2,
2016
May 2,
2016
None

 

pivCLASS Readers & Accessories

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
pivCLASS R10-H/RP10-H (900xH) BlackGeneral Availability   
pivCLASS R40-H/RP40-H (920xH) BlackGeneral Availability   
pivCLASS RK40-H/RPK40-H (921xH) BlackGeneral Availability   
pivCLASS RKCL40-P/RPKCL40-P (923xP) HDX (OSDP) & FDXGeneral Availability   
pivCLASS RKCLB40-P (924) FDX OnlyGeneral Availability   
pivCLASS R15-H/RP15-H (910xH) BlackEnd of LifeNov 15,
2015
Dec 15,
2015
pivCLASS R10-H/RP10-H Black
pivCLASS R10-H/RP10-H (900xH) GrayEnd of LifeNov 15,
2015
Dec 15,
2015
pivCLASS R10-H/RP10-H Black
pivCLASS R15-H/RP15-H (910xH) GrayEnd of LifeNov 15,
2015
Dec 15,
2015
pivCLASS R10-H/RP10-H Black
pivCLASS R40-H/RP40-H (920xH) GrayEnd of LifeNov 15,
2015
Dec 15,
2015
pivCLASS R10-H/RP10-H Black
pivCLASS RK40-H/RPK40-H (921xH) GrayEnd of LifeNov 15,
2015
Dec 15,
2015
pivCLASS R10-H/RPK10-H Black

Accessories

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
pivCLASS OSDP Comm Module 2General Availability   
pivCLASS OSDP Comm Module 1End of LifeFeb 1,
2015
Feb 1,
2016
pivCLASS OSDP Comm Module 2

 

iCLASS, multiCLASS & bioCLASS Readers & Accessories

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
Rev C R10 (610x)End of LifeMar 31,
2013
Jun 30,
2013
HID Signo Reader 20
Rev C R15/RP15 (614x)End of LifeMar 31,
2013
Jun 30,
2013
HID Signo Reader 20
Rev C R30 (611x)End of LifeMar 31,
2013
Jun 30,
2013
HID Signo Reader 40 or iCLASS SE Décor-series
Rev C R40/RP40 (612x)End of LifeMar 31,
2013
Jun 30,
2013
HID Signo Reader 40
Rev C RK40/RPK40 Keypad (613x)End of LifeMar 31,
2013
Jun 30,
2013
HID Signo Reader 40K or HID Signo Reader 20K
Rev C Transit Card Application (61x4, 61x9)End of LifeAug 15,
2015
Mar 15,
2016
HID Signo models
Rev C HF Migration Card Application (71xx-EV, 72xx-EV)End of LifeAug 15,
2015
Mar 15,
2016
HID Signo models
Rev C Rijkspas Card Application (71xx-RJ)End of LifeMar 18,
2014
Mar 15,
2015
None
Rev C US Gov't G3.0 Card Application (61xx-G3.0)End of LifeMar 31,
2013
Jun 30.
2013
pivCLASS equivalent reader
Rev C Magstripe (62xx, 72xx)End of LifeAug 15,
2015
Mar 15,
2016
iCLASS SE equivalent reader
Rev C OSDP Comm Enabled (61x2xxP)End of LifeAug 15,
2015
Mar 15,
2016
HID Signo models
Rev C Hi-O Comm Enabled (61x2xxP)End of LifeAug 15,
2015
Mar 15,
2016
None
Rev C Reader/Writer (61x1)End of LifeDec 29,
2017
Mar 29,
2018
Other RW form factors
Rev B RKL55 LCD/Keypad (6170B)End of LifeJul 31,
2017
Mar 30,
2013
iCLASS SE Biometric reader or pivCLASS LCD/Contact reader
Rev B RKL55 LCD/Keypad US Gov't (6170B-63.0)End of LifeFeb 2,
2016
May 2,
2016
pivCLASS equivalent reader
Rev B RKLB57 Bio/LCD/Keypad (6180B)End of LifeJun 9,
2017
Jul 1,
2018
iCLASS SE Biometric reader
Rev A R90 Long Range (6150A)End of LifeAug 15,
2015
Mar 15,
2016
iCLASS SE R90

Accessories

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
bioCLASS Fingerprint Tray Accessory (6190)End of LifeFeb 2,
2016
May 2,
2016
iCLASS SE Biometric reader
Legacy iCLASS Reader SDK (3175)End of LifeFeb 2,
2016
May 2,
2016
None

 

SmartID, SmartTRANS & SmartTOUCH Readers

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
Gen 2 Mullion Sx10 (8030, 8031)End of LifeAug 15,
2015
Dec 31,
2016
HID Signo models
Gen 2 Wall switch and Spacer AccessoriesEnd of LifeAug 15,
2015
Dec 31,
2016
None
Gen 1 Mullion (800-80xx, 800-81xx)End of LifeJan 1,
2009
Jan 1,
2009
None
Gen 1 SmartTOUCHEnd of LifeMar 31,
2010
Mar 31,
2010
None
IE Classic Style ReadersEnd of LifeAug 15,
2015
Mar 15,
2016
HID Signo models
IE EM4102 ReadersEnd of LifeAug 15,
2015
Mar 15,
2016
HID Signo models
HITAG 1 & 2 ReadersEnd of LifeAug 15,
2015
Mar 15,
2016
None
Legic ReadersEnd of LifeAug 15,
2015
Mar 15,
2016
None

 

Flexsmart Readers

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
6075 HID MIFAREEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6076 Custom MIFAREEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6077 Custom MIFAREEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6071 HID MIFARE with KeypadEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6072 Custom MIFARE with KeypadEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6073 Custom DESFire with KeypadEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6090 FlexsmartEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6091 FlexsmartEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
MX200 MIFAREEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
DX200 DESFireEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
8000 seriesEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models

 

HID MIFARE Readers

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
6055 ReaderEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models
6074 ReaderEnd of LifeJan 1,
2010
Jan 1,
2010
HID Signo models

 

HID Prox Readers

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
Entryprox (4045)General Availability   
MaxiProx (5375)General Availability   
MiniProx (5365)General Availability   
MiniProx Hazardous (5365)General Availability   
ProxPoint Plus (6005 & 6008)General Availability   
ProxPro II (5455)General Availability   
ProxPro Serial Output (5352)General Availability   
ProxPro Wiegand (5355)General Availability   
Thinline II (5395)General Availability   
MiniProx Long Pigtail (5365)End of LifeAug 15,
2015
Mar 15,
2016
ProxPoint Long Pigtail
MultiProx Controller (6000)End of LifeJan 1,
2012
Jan 1,
2012
None
MultiProx HSM interface (6020)End of LifeJan 1,
2012
Jan 1,
2012
None
MultiProx Reader (5358)End of LifeJan 1,
2012
Jan 1,
2012
None
Prox80 (5405)End of LifeAug 15,
2015
Mar 15,
2016
HID Prox models, or HID Signo models
ProxPro II Long Pigtail (5455)End of LifeAug 15,
2015
Mar 15,
2016
ProxPoint long pigtail
ProxPro No Cover for Custom Firmware (5352ANN)End of LifeFeb 2,
2016
May 2,
2016
HID Prox models, or HID Signo models
Reader Interface Adapter (4033)End of LifeAug 15,
2015
Mar 15,
2016
None
Thinline II Long Pigtail (5395)End of LifeAug 15,
2015
Mar 15,
2016
ProxPoint long pigtail

 

Indala Proximity Readers

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
FlexPass Arch Slim (FP3511A) Black ColorOriginal End of Sales
&
End of Sales Extension
June 30, 2023Mar 31, 2024HID Signo Models (Standard Credential Profile)
FlexPass Arch Wallswitch (FP3521A) Black ColorHID Signo Models (Standard Credential Profile)
FlexPass Arch Mid-Range (FP3231A) Black ColorHID Signo Models (Standard Credential Profile)
FlexPass Arch Mid-Range (Serial output) (FP3231S) Black ColorHID Signo Models (Standard Credential Profile)
Long Range reader (ASR-620++)HID Signo Models (Standard Credential Profile)
FlexPass Membrane Keypad reader (FP506xx)HID Signo Models (Standard Credential Profile)
Blank BezelsEnd of LifeAug 15,
2015
Mar 15,
2016
HID Signo models
FlexPass Arch Mid-Range (FP323xA) Blue, Gray, White and Beige ColorsEnd of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Arch Mid-Range (Serial output) (FP323xS) Blue, Gray, White and Beige ColorsEnd of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Arch Slim (FP351xA) Blue, Gray, White and Beige ColorsEnd of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Arch Wallswitch (FP352xA) Blue, Gray, White and Beige ColorsEnd of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Curve Mid-Range (FP223xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Curve Mid-Range (Serial output) (FP223xS)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Curve Slim including (FP251xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Curve Wallswitch (FP252xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Heavy Duty Keypad reader (FP507xx)End of LifeAug 15,
2015
Mar 15,
2016
HID Signo Reader 40K or HID Signo Reader 20K
FlexPass Linear Classic (FP455xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Linear Slim (FP451xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Linear Wallswitch (FP452xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Wave Mid-Range (FP123xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Wave Slim (FP151xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
FlexPass Wave Wallswitch (FP152xA)End of LifeNov 15,
2016
Mar 15,
2017
HID Signo Models (Standard Credential Profile)
Indala RS-422/232 Extender Module (BIL-422-232)End of LifeNov 15,
2016
Mar 15,
2017
None
Legacy Mullion (ASR-503)End of LifeAug 15,
2015
Mar 15,
2016
HID Signo models
Legacy Wall Switch (ASR-505)End of LifeAug 15,
2015
Mar 15,
2016
HID Signo Reader 40K or HID Signo Reader 20K
Module only (FPC-0200A)End of LifeDec 31,
2016
Dec 31,
2017
SE Reader Board
Module only (FPC-0500A)End of LifeDec 31,
2016
Dec 31,
2017
SE Reader Board
Module only (Serial output) (FPC-0200S)End of LifeDec 31,
2016
Dec 31,
2017
SE Reader Board

 

Wiegand Swipe Readers

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
Epic Reader Model 32985 (3152540)End of LifeFeb 1,
2013
Feb 1,
2013
RFID & iCLASS SE
Insertion Model 318xx (3121xx0)End of LifeFeb 1,
2013
Feb 1,
2013
RFID & iCLASS SE
Key Reader Model 32005 (3130180)End of LifeFeb 1,
2013
Feb 1,
2013
RFID & iCLASS SE
Keypad (PinPad) Reader Model 32788 (3103xx0)End of LifeFeb 1,
2013
Feb 1,
2013
RFID & iCLASS SE
Reader Module (311x3xx)End of LifeFeb 1,
2013
Feb 1,
2013
RFID & iCLASS SE
Swipe Reader Model 30387 (3100xx0)End of LifeFeb 1,
2013
Feb 1,
2013
RFID & iCLASS SE
Turnstile Reader Model 31503 (314xxx0)End of LifeFeb 1,
2013
Feb 1,
2013
RFID & iCLASS SE

 

Dorado Magnetic Stripe-Prox Readers & Accessories

Readers

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
Model 230End of LifeFeb 1,
2013
Feb 1,
2013
iCLASS SE magnetic stripe, or HID Signo models for Dorado Prox
Model 240End of LifeFeb 1,
2013
Feb 1,
2013
iCLASS SE magnetic stripe, or HID Signo models for Dorado Prox
Model 544End of LifeFeb 1,
2013
Feb 1,
2013
iCLASS SE magnetic stripe
Model 584End of LifeFeb 1,
2013
Feb 1,
2013
iCLASS SE magnetic stripe
Model 644End of LifeAug 15,
2015
Mar 15,
2016
iCLASS SE magnetic stripe
Model 644 Ceramic  (3110-6444-C and 3110-6445-C)End of LifeJuly 1,
2016
July 4,
2014
iCLASS SE magnetic stripe
Model 740End of LifeFeb 1,
2013
Feb 1,
2013
iCLASS SE magnetic stripe
Model 780End of LifeFeb 1,
2013
Feb 1,
2013
iCLASS SE magnetic stripe

Accessories

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
All Dorado replacement parts and accessoriesEnd of LifeAug 15,
2015
Mar 15,
2016
None

 

Credential Encoders

Encoders

  Version/ModelLife Cycle StatusLast Time Buy DateEOL DateMigration Path
iCLASS SE Encoder (CP1000)General Availability   
HID Prox Programmer (1050A)End of LifeAug 15,
2015
Mar 15,
2016
CP1000
iCLASS CP400 Standard & High Security (3150B)End of LifeAug 15,
2015
Mar 15,
2016
CP1000
iCLASS CP575 Biometric EnrollerEnd of LifeJan 1,
2012
Jan 1,
2012
HID Signo Biometric Reader 25B; new templates
iCLASS CP575A Biometric Enroller and Programmer (6250B)End of LifeAug 15,
2015
Mar 15,
2016
HID Signo Biometric Reader 25B; new templates
iCLASS CP600 MIFARE/DESFire Encoder (3155)End of LifeAug 15,
2015
Mar 15,
2016
CP1000
iCLASS Elite Conversion KitEnd of LifeAug 15,
2015
Mar 15,
2016
CP1000
Indala Prox ProxSmith (AFP-1000)End of LifeNov 15,
2016
Mar 15,
2017
HID factory programmed cards
Magstripe 420 EncoderEnd of LifeAug 15,
2015
Mar 15,
2016
Mag Encoder (Fargo) for ABA
Smart ID ProxBurn (501-7753)End of LifeAug 15,
2015
Mar 15,
2016
CP1000
Smart ID ReaderTOOLS (501-7756)End of LifeAug 15,
2015
Mar 15,
2016
CP1000