You can now connect with our Customer Service teams via the Customer Command Center.
Place an Order
Asia Pacific | PACS, SI, EAT: China-orders@hidglobal.com (China) India-orders@hidglobal.com (India) APAC-orders@hidglobal.com (Rest of APAC) IAMS: ordersemea@hidglobal.com |
Europe, Middle East & Africa | PACS, SI, EAT: emea-orders@hidglobal.com IAMS: ordersemea@hidglobal.com |
Latin America |
PACS, SI: |
North America | PACS, SI, EAT: nam.orders@hidglobal.com IAMS: ordersamer@hidglobal.com |
For guidance on required information please use our product How to Order Guides.
For a list of all HID customer service contact details, visit our Customer Service contact page.
Customer Command Center
Order Status
View real-time order information
Connect with Customer Service online
Get all of your order-related questions answered such as:
- Part number inquires
- Shipping and stock questions
- General order related inquires
- Request an RMA
Check the status and interact with Customer Service on your active support cases.