You can now connect with our Customer Service teams via the Customer Command Center.

North America

Central Time
Products Hours (Mon-Fri) Countries/Regions Contact Information (Languages)
PACS (Physical Access Control):  Readers, Controllers, Credentials, Custom/ Personalized Credentials/Readers, Mobile Credentials and Access) 8:00 – 17:00 All NAM

[email protected]

For Customized or Personalized Credentials/Readers:
[email protected]

For Mobile Access:
[email protected]

+1 800 872 5359
(English)

Secure Issuance (FARGO Card Printers, Asure ID Software, Printer consumables, HID FARGO Connect) 8:00 – 17:00 All NAM

[email protected]

+1 800 872 5359
(English)

EAT (Extended Access Technologies):  RFID Embedded & Desktop: OMNIKEY Biometrics Readers and Modules: DigitalPersona, EikonTouch & TouchChip, Lumidigm, Public Biometric 8:00 – 17:00 All NAM

[email protected]

+1 800 872 5359
(English)

EAT (Extended Access Technologies): Readers for ID Validation and Ticketing (Access-IS) 8:00 – 16:30 (Mon-Thur)
8:30 – 16:00 (Fri) (UK time)
Global

[email protected]

+44 118 966 3333
(English)

Identity Access Management Solutions (Activ ID, AS, AAA, CMS, ActivClient, SSO, Corestreet, naviGO, Digital Persona, Easy Lobby) 8:00 – 17:00 United States, Canada

[email protected]

+1 800 872 5359
(English)

Industrial Smart Components (RFID Tags) 8:00 – 16:00 United States, Canada

[email protected]

+1 703 340 6525
(English)

Government ID 11:00 – 19:00 United States, Canada [email protected] (English)
Location Services & Condition Monitoring 8:00 - 17:00 United States, Canada

Jesse Gentry
Director, Inside Sales - IDT
Office: 951-325-2100
[email protected]

 

Brazil, Mexico, and Latin America

Products Hours (Mon-Fri) Countries/Regions Contact Information (Languages)
PACS  (Readers, Controllers, Credentials, Custom/, Personalized Credentials/Readers, Mobile Access) 9:00 – 17:00 (Local) All LAM

[email protected]

Call one of the following numbers and select 1 for PACS (Serviced in English, Spanish or Portuguese):
Argentina: +541120400303
Brazil: +551146806543
Mexico: +525512077442

Secure Issuance (FARGO Card Printers, Asure ID Software, Printer consumables, HID FARGO Connect) ) 8.30-17.00 (Local) All LAM

[email protected]

Call one of the following numbers and select 2 for SI (Serviced in English or Spanish):
Argentina: +541120400303
Brazil: +551146806543
Mexico: +525512077442

EAT (Extended Access Technologies):  RFID Embedded & Desktop: OMNIKEY Biometrics Readers and Modules: DigitalPersona, EikonTouch & TouchChip, Lumidigm, Public Biometric 8.30-17.00 (CST) All LAM

[email protected]

Call one of the following numbers and select 3 for EAT (Serviced in English):
Argentina: +541120400303
Brazil: +551146806543
Mexico: +525512077442

EAT (Extended Access Technologies): Readers for ID Validation and Ticketing (Access-IS) 8:00 – 16:30 (Mon-Thur)
8:30 – 16:00 (Fri) (UK time)
Global

[email protected]

+44 118 966 3333
(English)

Identity Access Management Solutions (Activ ID, AS, AAA, CMS, ActivClient, SSO, Corestreet, naviGO, Digital Persona, Easy Lobby) 8.30-17.00 All LAM [email protected]
Industrial Smart Components (RFID Tags) 8:00 – 16:00 PST Brazil, Mexico, and Latin America

[email protected]

+1 703 340 6525

 

Government ID 11:00 – 19:00 PST Brazil, Mexico, and Latin America [email protected]
(English)
Location Services & Condition Monitoring 8:00 - 17:00 Brazil, Mexico, and Latin America

Jesse Gentry
Director, Inside Sales - IDT
Office: 951-325-2100
[email protected]

 

Europe, Middle-East, and Africa

Times shown in GMT.
Products Hours (Mon-Fri) Countries/Regions Contact Information (Languages)
PACS  (Readers, Controllers, Credentials, Custom/, Personalized Credentials/Readers, Mobile Access) 8:30 - 17:00 All EMEA

[email protected]

[email protected]

[email protected]

+353 (0) 91414200

Secure Issuance (FARGO Card Printers, Asure ID Software, Printer consumables, HID FARGO Connect) 8:30 - 17:00 All EMEA [email protected]
+353 (0) 91414200
EAT (Extended Access Technologies):  RFID Embedded & Desktop: OMNIKEY Biometrics Readers and Modules: DigitalPersona, EikonTouch & TouchChip, Lumidigm, Public Biometric 8:30 - 17:00 All EMEA [email protected]
+353 (0) 91414200
(Multi-lingual)
EAT (Extended Access Technologies): Readers for ID Validation and Ticketing (Access-IS) 8:00 – 16:30 (Mon-Thur)
8:30 – 16:00 (Fri) (UK time)
Global

[email protected]

+44 118 966 3333
(English)

Identity Access Management Solutions (Activ ID, AS, AAA, CMS, ActivClient, SSO, Corestreet, naviGO, Digital Persona, Easy Lobby) 8.00-16.00 (GMT) All EMEA [email protected]
+353 (0) 91414200
(Multi-lingual)
Industrial Smart Components (RFID Tags) 8:00 – 16:00 All EMEA

[email protected]

+41 21 908 01 00

Government ID 8:00 – 16:00 All EMEA [email protected]
(English)
Location Services & Condition Monitoring 8:00 - 17:00 All EMEA

Jesse Gentry
Director, Inside Sales - IDT
Office: 951-325-2100
[email protected]

 

Asia Pacific

Products Hours (Mon-Fri) Countries/Regions Contact Information (Languages)
PACS  (Readers, Controllers, Credentials, Custom/, Personalized Credentials/Readers, Mobile Access) 9:00 - 18:00 All APAC

[email protected]

For Customized or Personalized Credentials/Readers:
[email protected]

For Mobile Access:
[email protected]

Call one of the following numbers and select 1 for PACS:
China (Mandarin): +862160314534 
India (English):+918071279871
Rest of APAC (English, Cantonese, Mandarin): +85225925357

Secure Issuance (FARGO Card Printers, Asure ID Software, Printer consumables, HID FARGO Connect) 9:00-18.00 All APAC [email protected]
Call one of the following numbers and select 2 for SI:
China (Mandarin): +862160314534 
India (English): +918071279871
Rest of APAC (English, Cantonese, Mandarin):+85225925357
EAT (Extended Access Technologies;
RFID Embedded & Desktop: OMNIKEY Biometrics Readers and Modules: DigitalPersona, EikonTouch & TouchChip, Lumidigm, Public Biometric)
9:00-18.00 All APAC [email protected]
Call one of the following numbers and select 3 for EAT:
China (Mandarin):+862160314534 
India (English):+918071279871
Rest of APAC (English, Cantonese, Mandarin): +85225925357
EAT (Extended Access Technologies): Readers for ID Validation and Ticketing (Access-IS) 8:00 – 16:30 (Mon-Thur)
8:30 – 16:00 (Fri) (UK time)
Global

[email protected]

+44 118 966 3333
(English)

Identity Access Management Solutions
(ActivID, AS, AAA, CMS, ActivClient, SSO, Corestreet, naviGO, Digital Persona, Easy Lobby)
8:00-16:00 (GMT) All APAC [email protected]
+353 (0) 91414200
Industrial Smart Components (RFID Tags) 8:00 – 16:00 All APAC

[email protected]

+60 07 6640011

Government ID 9:00 – 18:00 All APAC [email protected]
(English)
Location Services & Condition Monitoring 8:00 - 17:00 All APAC

Jesse Gentry
Director, Inside Sales - IDT
Office: 951-325-2100
[email protected]