Need Support?

Technical Support Customer Portal

Log in to the Technical Support portal to chat with an agent and create, view and update cases

Knowledge Base

Search the Knowledge Base for answers to common questions

Technical Support US Gov Customer Portal

US Government customers can log into the Technical Support US Gov Community to view, create and update cases for ActivID® products

Product Support Life Cycle

End of life status for HID Products

HID Academy

Visit our YouTube channel for helpful videos

Submit a Case

Support Terms and Conditions

Read HID Global's support terms and conditions

Call Technical Support

List of phone numbers for each product line

Document Library

Download documents such as how to order guides, datasheets and manuals